Wholesale Policy

At Refined Wigs, we value our partnerships with wholesalers, distributors, and salon owners and are committed to providing premium products and exceptional service. Our wholesale policy outlines everything you need to know about purchasing from us in bulk.

Eligibility for Wholesale

To qualify as a wholesale customer, you must meet the following criteria:

• Provide proof of a valid business license or resale certificate.

• Meet the minimum order quantity (MOQ) requirements, which vary based on product type and customization.

Pricing

Our wholesale pricing is designed to offer significant discounts for bulk purchases. The exact pricing depends on:

• Product type and quantity ordered.

• Any customizations requested.

• Long-term partnership benefits for returning clients.

For detailed pricing information, please contact us at [email protected].

Ordering Process

1. Inquiry: Submit your inquiry through our website or email us directly.

2. Quotation: We will provide a detailed quotation, including pricing, shipping options, and lead times.

3. Confirmation: Once you confirm the order, we will send you an invoice.

4. Payment: Orders will be processed after payment is received. Payment methods include wire transfers, PayPal, or other secure options.

5. Production & Delivery: Stock orders are shipped within 2-4 business days, while customized orders require 4-8 weeks for production.

Shipping & Delivery

• Carriers: We use DHL, UPS, or FedEx to ensure fast and reliable delivery.

• Shipping Times: Depending on your location, shipping typically takes 3-7 business days.

• Shipping Fee: Shipping fees depend on the quantity and weight of the order. Wholesale orders do not qualify for free shipping. Contact us for detailed rates.

Return & Exchange Policy

We stand behind the quality of our products. In the unlikely event that there is an issue with your order, our return and exchange policy ensures:

• Returns or exchanges are accepted for defective items or incorrect shipments.

• Requests must be submitted within 7 days of receiving the order.

• Custom orders are non-refundable unless there is a manufacturing defect.

For more information, please refer to our Returns Policy.

Benefits of Partnering with Refined Wigs

• Access to premium 100% virgin human hair wigs with cuticles intact.

• A wide variety of styles, lengths, and colors to suit your customers’ needs.

• Exclusive discounts and offers for long-term wholesale partners.

• Dedicated account managers to assist with orders and inquiries.

Contact Us

Ready to place a wholesale order or have questions about our policies? Contact us at [email protected] or through our website. We’re here to help you grow your business with the finest wigs on the market.