FAQs
Are your wigs made from 100% virgin human hair with cuticles intact?
Yes, all of our wigs are made from 100% virgin human hair with cuticles intact. This ensures a natural, long-lasting, and tangle-free look that maintains its beauty over time.
Can you customize wigs to match my natural hair color and texture?
Absolutely! We offer customization options to match your or your customers natural hair color, texture, and length. Our goal is to ensure that you find a wig that perfectly complements your unique style.
What is the comfort level of your wigs for all-day wear?
Our wigs are designed for maximum comfort, even for all-day wear. We use breathable, lightweight materials to ensure that the wig feels comfortable, secure, and natural on your head, making it ideal for long wear during religious services, events, or everyday use.
How long do your wigs last with proper care?
With proper care, our wigs can last up to 1.5-4.5 years or more. We recommend gentle washing, conditioning, and careful storage to maintain their quality and longevity.
Are your wigs lightweight and easy to style?
Our wigs are lightweight and easy to style, offering versatility for any occasion. Whether you prefer a natural look or want to experiment with different styles, our wigs can be effortlessly shaped to suit your needs.
Can I return or exchange the wig if it doesn’t meet my expectations?
We want you to be completely satisfied with your purchase. If for any reason your wig doesn’t meet your expectations, we offer a return or exchange policy within a specified time frame. Please contact our customer service for details on how to initiate a return or exchange.
Do you offer wigs that follow Halachic guidelines for married Jewish women?
Yes, we offer wigs that comply with Halachic standards for married Jewish women. We understand the significance of modesty and the requirements for married women in Jewish law, and our wigs are designed to meet these specific needs.
Can your wigs be dyed?
Yes, our wigs can be dyed. However, we recommend having this done by a professional, as improper dyeing can affect the quality of the hair. Always test a small section of hair before proceeding with full dyeing.
Are your wig caps adjustable (larger or smaller)?
Yes, all our wigs are designed with adjustable caps to ensure the best fit and maximum comfort. Stock wigs come in a standard Medium size, but custom orders for larger (XL) or smaller (S) caps are available.
Can highlights be added to wigs?
Yes, highlights can be added to our wigs. However, please note that some colors lighter than color #6 may require color processing, so it’s important to test a few strands at the nape of the neck first to ensure the color will take properly. We recommend having coloring done by a professional.
Can your wigs be cut, styled, or blow-dried?
Yes, our wigs can be styled, cut, and blow-dried using tools like Babyliss, thanks to the high-quality hair we use. However, just like natural hair, excessive heat can cause damage. We recommend using moderate heat settings and not overdoing it to protect the quality of the hair.
How much is your shipping?
Shipping is free on all orders placed directly through our website. However, wholesale orders do not qualify for free shipping. For more details, wholesale customers can reach out via email （[email protected]）, Instagram, or WhatsApp (+8613407605351).
Which countries do you ship to?
We ship worldwide using express services like DHL, FedEx, or UPS. Delivery time typically ranges from 3-7 business days, depending on your location.
What if the item I ordered is not in stock?
If the item is out of stock, there may be a delay in processing. A customer service representative will reach out to offer alternative options or provide an estimated delivery date.
How do I know if the item I want to order is in stock or a special order?
When purchasing, you will see if the item is in stock through the product options. If you can proceed to checkout, that means the item is available. You can also contact us via Instagram, WhatsApp, or email to confirm stock availability before purchasing.
How long will it take for my order to ship to me?
Once an order is placed, please allow 1-3 business days for processing. If a personalized color or alterations are requested, please allow an additional week.
- Shipping to the USA and Canada typically takes 3-4 business days.
- Shipping to Europe takes 4-6 business days.
- Shipping to other locations may take 5-7 business days.
I would like to open a wholesale account. Is that something you offer?
Yes, we do offer wholesale accounts to resellers who qualify. To open a wholesale account, you must be a licensed cosmetologist or own a retail hair replacement business. Please email us at [email protected] for more information.
What is the price range of your wigs?
Our wigs start at $499 for shorter styles, with prices increasing based on the hair type, desired length, and cap construction options. Customizations like color services and specific alterations may also impact the price.
Should I have more than one wig?
It’s up to your personal preferences and needs. Many customers find it useful to have multiple wigs, especially if they want variety or need a spare for special occasions, as well as regular use. Having a backup wig also ensures you’re always prepared.
What are the benefits of using wigs made with cuticle-intact, virgin human hair?
Wigs made with cuticle-intact, virgin human hair offer a natural look and feel, and are more durable than processed or synthetic wigs. The hair cuticles are aligned in the same direction, preventing tangling and ensuring the hair maintains its softness and shine for longer periods. These wigs also hold styles better and can be treated just like your own natural hair.
Are your wigs suitable for people with sensitive scalps?
Yes, our wigs are designed with comfort in mind. They are made with high-quality, breathable materials to reduce irritation, making them suitable for those with sensitive scalps. The adjustable cap also helps to ensure a secure and comfortable fit.
Do you offer wigs for specific religious events, such as Shabbat or holidays?
Yes, we offer wigs suitable for Shabbat, Jewish holidays, and other religious events. Our wigs are designed to fit the requirements for modesty and cultural expectations, allowing you to feel confident and comfortable during special occasions.
How do I care for my wig to ensure it lasts longer?
To ensure your wig remains in excellent condition, we recommend gentle washing with mild, sulfate-free shampoo, followed by conditioning. Avoid using high-heat styling tools too often, and store your wig in a cool, dry place. We also recommend using a wig stand to preserve its shape when not in use.